HELM M

Fees, Cancellation & Transfer Policy

Private delegate - tuition fees are to be paid in full at the time of booking.

All fees are strictly non-refundable except when the College cancels the course.

Company sponsored delegate

• Companies who hold credit accounts with the College will be invoiced following delivery of the Course
• New companies are required to pay at the time of booking for their first course; credit facilities may be available on request, following successful credit checks.

Off-Premises and Distance Contracts Only

Please refer to College Terms & Conditions.

Course Transfers

If you are unable to attend your course you may be able to transfer to another available date. All transfer requests must be received in writing by FOSC no later than 5 working days prior to the commencement date of the course. Email cancellations during the weekend period are strictly not acceptable for courses that commence on a Monday or Tuesday. Company delegates that fail to attend on the commencement date of the course and have not provided 5 working days written notice will be invoiced the full course fee. Private delegates that fail to attend and have not provided 5 working days written notice will be charged the full course fee, no course transfer date will be processed and their payment will be lost. All second transfer requests incur a £55.00 administration fee. Delegates who have made multiple transfers (3+) and fail to attend without the required prior notice in writing will be charged a relevant fee at the discretion of FOSC.